@article { <br/>Kluger-1996-TEO,<br/>author= "A.N. Kluger, A. DeNisi",<br/>title= "The Effects of Feedback Interventions on Performance: A Historical Review, a Meta-Analysis, and a Preliminary Feedback Intervention Theory",<br/>journal= "Psychological Bulletin",<br/>year= "1996",<br/>month= "Feb",<br/>volume= "119",<br/>pages= "254--284",<br/>}